Subject: Re: Tech Support Candidate - BHARADWAJ S
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 06:43:42 -0700 (MST)

Busy on another call 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 4:35 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: BHARADWAJ S < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 28 January 2021 at 6:37 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - BHARADWAJ S 

	

	
	
			Tech Support Test 
		
	Name 	BHARADWAJ S 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9994739773 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	chennai 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	gofrugal technologies 	Associate member assurew care 	28/12/2020 	26000 
Previous Employer 1 	antares system limited 	executive CRM 	24/05/2018 	20000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	At first we have to thoroughly read the error message showing. 

1. There Might be some Proxy blocking Might happen Hence we can check Both the Browser and Internet Proxy setting in order to Simulate the issues 
2. Clear the Cookies and cache to solve the issues and Temp files also 
3. Check is the Internet is stable and any ping issues Happening 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn On Both Mobile Bluetooth and Bluetooth Devices 
Pair according to the device name by selecting the same using Mobile to connect it easily 

	What according to you makes you a good candidate for customer service or technical support job? 	1. Having Strong Problem solving skills and Rewarded for that as Rockstar of the year 
2. ability to analysis deeply into the Issues arise and solve it 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5