Subject: Re: Tech Support Candidate - Wasim Akram
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 06:01:16 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 4:43 PM, Deeksha Dadu <[email-masked]> wrote: 

Looks ok, check 

From: Wasim Akram < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 28 January 2021 at 2:07 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Wasim Akram 

	

	
	
			Tech Support Test 
		
	Name 	Wasim Akram 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(96676) 25316 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Abul fazal enclave okhla 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Zye tech 	Sales executive 	2018 	21000 
Previous Employer 1 	Na 			
Previous Employer 2 	Na 			
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	While opening a site if I get an error, I would first check if I am entering the name of the website correctly and if that's right. I will check if my internet is working or not, most probably it's either the name or the internet.. And in case if both is right and working.. I would go clear the cache file and see if it's working or not.. If that also doesn't work. Most probably the website is down and it's a server problem which can't be fixed from my end 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the Bluetooth device 
Turn on mobile bluetooth and search for the near device 
Once it's on the screen connect it 
It will ask for the pairing click yes and you are set 
	What according to you makes you a good candidate for customer service or technical support job? 	I being the guy from 90s I have seen it all.. I know the the in and out of windows computer like I know my family.. As a technical sales executive I had to fix the problem related to windows and mcbook and I have done it for 2years so I think I pretty much deserve this job 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4