Subject: Re: Tech Support Candidate - Shivam Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 06:00:58 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 4:43 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Shivam Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 28 January 2021 at 2:10 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Shivam Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Shivam Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8909589871 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	agra 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Rahunandan capital 	Research Executive 	nov-2020 	11200 
Previous Employer 2 	Indiabulls Housing Finance 	Contact Centre Officeer 	July-2019 	16500 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly i will check up my Internet connection, if that is properly connected I will move to setting and allow if the site requiring any permission I will allow that. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Firstly switch on the speaker button, than I switch on Bluetooth option in my phone than i will search the Bluetooth device and after clicking on pair/accept option I will connect Bluetooth speaker with my phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a good listener with a positive attitude with my work. I am hardworking and a smart person with a determination of completing the given task on time and to resolve client query by giving full resolution to him. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4