Subject: Tech Support Candidate - Sushama Shivaji Kumbhar
From: Sushama Shivaji Kumbhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 08:41:47 -0400

| | Tech Support Test

Name | Sushama Shivaji Kumbhar
E-mail | [email-masked]
Phone Number | (91) 9011421191
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Pune
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro | CSE | 2 June 2021 | 12425
Previous Employer 1 | Bigbasket | CSE | 15aug 2020 | 13000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of ol need to check correct spelling ,if it is correct then need to check internet connection,if this is alos correct then we need to check with error what exactly error displaying.. Accordingly we solve the issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Turn ON Mobile as well as  that particular device bluetooth to which needs to connect.

2) Search bluetooth name to connect

3) and then connect

What according to you makes you a good candidate for customer service or technical support job? | I have good communication skills as I'm experienced also I have good exposure to handle highrated customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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