Subject: Tech Support Candidate - Satish Satish
From: Satish Satish <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 07:23:23 -0400

| | Tech Support Test

Name | Satish Satish
E-mail | [email-masked]
Phone Number | (0) 8840368935
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | International Electronic and Communication system Pvt Ltd | Technical engineer | 15 July 2021 | 20000
Previous Employer 1 | Advance Technocraft Pvt Ltd | Network executive | 15 Dec 2020 | 16000
Previous Employer 2 | HRChamber outsourcing Pvt Ltd | Consultant | Dec 2016 | 11500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I have first check my internet connection in my system . 2 if system not showing internet connection then see my internet cable properly connected or not then I will check my router connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth in speaker then open mobile Bluetooth and list shown in search devices.
Pair with speaker.

What according to you makes you a good candidate for customer service or technical support job? | Because I have worked physically than logically so can better understand that.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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