Subject: Re: Tech Support Candidate - Nikhil Mishra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 04:17:06 -0700 (MST)

Broken english 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 28, 2021, at 3:08 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

Sent from my iPhone 

Begin forwarded message: 

From: Nikhil Mishra <[email-masked]> 
Date: 27 August 2021 at 10:06:21 GMT+5:30 
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked] 
Subject: Tech Support Candidate - Nikhil Mishra 
Reply-To: [email-masked] 

BQ_BEGIN

	

	
	
			Tech Support Test 
		
	Name 	Nikhil Mishra 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 7007093048 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Allahabad 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1-frist is check your internet connection is connected or not if not then check all the cable and wi fi 
2-second check the URL name Is correct or there is some mistake in spelling in URL 
3- check the firewall for Https is enabled or disabled 
4-run the default troubleshooting for resolve the internet 
5- last one to contact your internet service provider for resolve the problem 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Go in setting and Open Bluetooth in your phone 
Search for Bluetooth device 
Go to advance search 
Find the device which do you want to connect 
And pair that device to the Bluetooth 

	What according to you makes you a good candidate for customer service or technical support job? 	Because I have good knowledge about troubleshooting the desktop and network 
And server so I think I am eligible for the job post 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4 	

	

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