Subject: Re: Tech Support Candidate - Kamendra Bharadwaj
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 04:14:35 -0700 (MST)

Out of network 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 3:01 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Kamendra Bharadwaj < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 29 August 2021 at 1:35 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Kamendra Bharadwaj 

	

	
	
			Tech Support Test 
		
	Name 	Kamendra Bharadwaj 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 7248189201 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Linux 
Networking - basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Step 1: based on the error code i will check what is to be done. i will check the same for other websites also 

Step 2: In general i will ping the website for connectivity issue and if ping is successful means the issue in browsers' proxy settings 

Step 2: If the problem is regarding DNS i will check dns settings 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1: I will make sure that the Bluetooth is open of both the devices, and they should not be paired with others 
Step 2: I will make sure that the speaker's Bluetooth name is visible in phone available devices option 
Step 3: Then i will connect both devices by clicking on the Bluetooth name of speaker 

	What according to you makes you a good candidate for customer service or technical support job? 	On account of my communication skills and technical knowledge, i can surely say, i am the right candidate for this job 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5