Subject: Re: Tech Support Candidate - Bazil Salman
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 30 Aug 2021 04:13:05 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 30, 2021, at 4:40 PM, Deeksha Dadu <[email-masked]> wrote: 

Check, also ask expectation 

From: Bazil Salman < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 28 January 2021 at 3:25 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Bazil Salman 

	

	
	
			Tech Support Test 
		
	Name 	Bazil Salman 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9871067035 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	New Friends Colony 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Amines & Plasticizers Limited 	Sales Engineer 		45150 
Previous Employer 1 	Swiggy 	Sales manager 	30.05.2020 	39500 
Previous Employer 2 	Jawa 	Sales Manager 	31.03.2019 	25000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Identify the type of error. 
2. Check if I'm connected to the internet. 
3. If I am offline, connect to the WiFi or LAN and reload the page. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Power on the bluetooth speaker and the mobile phone. 
2. on the mobile phone, turn on bluetooth. 
3. On the bluetooth speaker, long press the button to pair device. 
4. On the mobile phone, check for the speaker among available bluetooth connections. 
5. Press connect to pair on the mobile phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a keen listener and try to understand what a customer wants. I strive to achieve highest customer satisfaction levels. Moreover, I am a quick leaner and technically sound. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4