Subject: FW: Tech Support Candidate - Sandeep Dalal
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 30 Aug 2021 10:42:53 +0000

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From: Sandeep Dalal <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 30 August 2021 at 3:30 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Sandeep Dalal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Sandeep Dalal
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9991110367
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Rohtak haryana
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Reliance jio infocom limited    Energy executive        Currently working       29300
Previous Employer 1     Swastik pipe limited    Supervisor      Jun 2018        27500
Previous Employer 2     Ialitus info solution pvt lmd   Technical support       Jun 2017        26000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly, I would like to clear cache and then again try to open that particular website, will open .
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly, i would check whether Bluetooth is fully charged or not. Then i will open Bluetooth of my mobile phone and open Bluetooth for speaker as well. Now i will check on blush devices and click on the Bluetooth name which is registered with Bluetooth device and then click on pair . It will not connect with my mobile phone.
What according to you makes you a good candidate for customer service or technical support job? I am a good learner and in technical support,  we learn a lot of different things daily. I am  also a quick learner.
On a scale of 1 - 5 please rate your fluency in spoken English  4