Subject: Tech Support Candidate - Mogeshwaran R
From: Mogeshwaran R <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Aug 2021 06:36:54 -0400

Tech Support
Test

Name

Mogeshwaran
R

E-mail

[email-masked]

Phone Number

(+91) 8124648830

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Chennai

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

*First check the internet.

*if u connected with vpn just disconnect and check again.

*check the dns. Change to auto.

*

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Switch on Bluetooth both device

Check available near device on your mobile

Then after getting make to pair the device

And use it.

What according to you makes you a good candidate
for customer service or technical support job?

Technical
support

On a scale of 1 - 5 please rate your fluency in
spoken English

4