Subject: FW: Tech Support Candidate - Kamendra Bharadwaj
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 30 Aug 2021 09:31:40 +0000

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From: Kamendra Bharadwaj <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 29 August 2021 at 1:35 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Kamendra Bharadwaj

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Kamendra Bharadwaj
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7248189201
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Networking - basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Step 1: based on the error code i will check what is to be done. i will check the same for other websites also

Step 2: In general i will ping the website for connectivity issue and if ping is successful means the issue in browsers' proxy settings

Step 2: If the problem is regarding DNS i will check dns settings
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1: I will make sure that the Bluetooth is open of both the devices, and they should not be paired with others
Step 2: I will make sure that the speaker's Bluetooth name  is visible in phone available devices option
Step 3: Then i will connect both devices by clicking on the Bluetooth name of speaker
What according to you makes you a good candidate for customer service or technical support job? On account of my communication skills and technical knowledge, i can surely say, i am the right candidate for this job
On a scale of 1 - 5 please rate your fluency in spoken English  5