Subject: Tech Support Candidate - Akshat Kumar
From: Akshat Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 29 Aug 2021 14:07:23 -0400

| | Tech Support Test

Name | Akshat Kumar
E-mail | [email-masked]
Phone Number | (91) 9625360013
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Janakpuri, Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check the internet connection
Second I will check the url is correct or not
And at last I will try the same website URL in different browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open the bluetooth of your mobile phone and then start your bluetooth speaker and pair both the device after that connect them and your device is connected.
What according to you makes you a good candidate for customer service or technical support job? | I have a good knowledge and skill as a technical support and I can handle the different problems easily and effectively.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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