Subject: English Language Test - Rajat Bhargava
From: Rajat Bhargava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 29 Aug 2021 04:37:11 -0400

| | Foreign Language Screening Test

Name | Rajat Bhargava    /  (07324) 9340754739    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

We extremely sorry sir/madam.
But we are try to deliver you order since your placed date but your address was incorrect please send you correct address.we are trying to reach asap.
Regards-

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Firstly sorry mr abdul. But company policies says the product we deliver n setup also there are 7 days to complain and solutions.
But we are family mr abdul we try our best to you.
Our team called you after some time so dont take any type of tension.
Regards-

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