Subject: Tech Support Candidate - Kamendra Bharadwaj
From: Kamendra Bharadwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 29 Aug 2021 04:05:31 -0400

| | Tech Support Test

Name | Kamendra Bharadwaj
E-mail | [email-masked]
Phone Number | (91) 7248189201
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1: based on the error code i will check what is to be done. i will check the same for other websites also

Step 2: In general i will ping the website for connectivity issue and if ping is successful means the issue in browsers' proxy settings

Step 2: If the problem is regarding DNS i will check dns settings

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1: I will make sure that the Bluetooth is open of both the devices, and they should not be paired with others
Step 2: I will make sure that the speaker's Bluetooth name  is visible in phone available devices option
Step 3: Then i will connect both devices by clicking on the Bluetooth name of speaker

What according to you makes you a good candidate for customer service or technical support job? | On account of my communication skills and technical knowledge, i can surely say, i am the right candidate for this job
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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