Subject: English Language Test - Adyasha Das
From: Adyasha Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Aug 2021 14:35:53 -0400

| | Foreign Language Screening Test

Name | Adyasha Das    /  (91) 7606019693    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello Mr/Mrs,

I am really sorry for the inconveniences you had spent lots of money in that bag ,I am figuring out your problem.I understand this is sso frustrating for you

I have relayed to this to our products aswell as packers and movers team.Allo me to get back to you soon

Kind regards,

Company Name

,

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Mr/Mrs,

I am really sorry for the inconveniences you had spent lots of money in that bag ,I am figuring out your problem.I understand this is sso frustrating for you

I have relayed to this to our products aswell as packers and movers team.Allo me to get back to you soon.

Kind regards,

Company Name

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