Subject: Fwd: Tech Support Candidate - Aman vats
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Sat, 28 Aug 2021 12:12:09 +0000

Check

Sent from my iPhone

Begin forwarded message:

From: Aman vats <[email-masked]>
Date: 26 August 2021 at 23:22:42 GMT+5:30
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked]
Subject: Tech Support Candidate - Aman vats
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Aman vats
E-mail  [email-masked]
Phone Number    (110096) 9756988372
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      New Ashok Nagar (New Delhi)
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Linux
Networking - advance
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        HCL     Analyst         18K
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly i will check that whether internet is connected properly or not , after than if network connectivity is good , then i will check if the specific website is blocked by the Antivirus in the PC on the local host.
after than if still website is not accessible than i will try to access the website on the other PC where there is not any kind of security configured
Please list the steps to connect a Bluetooth speaker to your mobile phone.      firstly i will turn on the bluetooth device, then i will move to the bluetooth settings on my mobile device and pair the bluetooth device on my Phone , then i will connect the bluetooth device with my mobile successfully
What according to you makes you a good candidate for customer service or technical support job? I always try to provide the best possible solution to the customer to resolve their any technical or support queries in a most reliable way, so the customer always get the best and most convenient solution of their query.
On a scale of 1 - 5 please rate your fluency in spoken English  4