Subject: Fwd: Tech Support Candidate - suvhankar Prosad Kar
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Sat, 28 Aug 2021 12:10:47 +0000

Check

Sent from my iPhone

Begin forwarded message:

From: suvhankar Prosad Kar <[email-masked]>
Date: 26 August 2021 at 23:28:12 GMT+5:30
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked]
Subject: Tech Support Candidate - suvhankar Prosad Kar
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    suvhankar Prosad Kar
E-mail  [email-masked]
Phone Number    (91) 7980493454
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      kolkata
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  lets assume i am using google chrome.
my steps will be-
1) check my internet connection
2) check for malware
3) try to open the website in another page
4) Restart google chrome
5) worst case scenario restart my computer
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1) turn on the speaker
2) open settings on phone
3) select bluetooth
4) search for device
5) pair the device
What according to you makes you a good candidate for customer service or technical support job? 1) have knowladge on the problems
2) good communication skill
3) good behaviour
4) politeness
On a scale of 1 - 5 please rate your fluency in spoken English  5