Subject: Re: Tech Support Candidate - Asit Yadav
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 28 Aug 2021 04:38:07 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 28, 2021, at 2:39 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Asit Yadav < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 27 August 2021 at 4:09 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Asit Yadav 

	

	
	
			Tech Support Test 
		
	Name 	Asit Yadav 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8052030264 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Sector 53 Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Internet, wifi, telecommunication 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Telus international 	Technical support 	09/08/2021 	
Previous Employer 1 	Tech Mahindra 	Customer service representative 	22/02/21 	
Previous Employer 2 	NA 	NA 	NA 	
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First, I will check that I am able to open the other websites or not and if I am not able to open another website then I will check my internet connection. 
If I am able open another website so I will try to open ndtv.com on any other browser or in incognito mode and if issue still persist then issue is with the website. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Go to settings. 
Tap the Bluetooth option. 
Turn on Bluetooth. 
A list of available devices will appear. 
If your speaker is not listed, press the button on your speaker that makes it discoverable. 
On your mobile select your speaker and that’s it, you’re connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	I already have the necessary experience in this industry. I am really good team player and I always put the needs of the team first. I would say I am a fast learner as well as I am a problem solver and I believe that these traits will help me to grow in this industry. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4