Subject: English Language Test - Hema Tiwari
From: Hema Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Aug 2021 06:45:13 -0400

| | Foreign Language Screening Test

Name | Hema Tiwari    /  (8650214745) 8650214745    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear costumer, please provide your right address that we can place your order in your address in right time and save yourself with any problem.
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear costumer,pleas provide a original pic of tv cabinate that is scratched it will exchanged by the company sorry for the scratched order we will try it will not happen again
Thank you

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