Subject: Fwd: Tech Support Candidate - Nikhil Mishra
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Sat, 28 Aug 2021 09:38:30 +0000

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From: Nikhil Mishra <[email-masked]>
Date: 27 August 2021 at 10:06:21 GMT+5:30
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked]
Subject: Tech Support Candidate - Nikhil Mishra
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Nikhil Mishra
E-mail  [email-masked]
Phone Number    (+91) 7007093048
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Allahabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1-frist is check your internet connection is connected or not if not then check all the cable and wi fi
2-second check the URL name Is correct or there is some mistake in spelling in URL
3- check the firewall for Https is enabled or disabled
4-run the default troubleshooting for resolve the internet
5- last one to contact your internet service provider for resolve the problem
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Go in setting and Open Bluetooth in your phone
Search for Bluetooth device
Go to advance search
Find the device which do you want to connect
And pair that device to the Bluetooth
What according to you makes you a good candidate for customer service or technical support job? Because I have good knowledge about troubleshooting the desktop and network
And server so I think I am eligible for the job post
On a scale of 1 - 5 please rate your fluency in spoken English  4