Subject: Fwd: Tech Support Candidate - SHIVAM DUBEY
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Sat, 28 Aug 2021 09:34:00 +0000

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From: SHIVAM DUBEY <[email-masked]>
Date: 27 August 2021 at 12:40:40 GMT+5:30
To: Saurabh Dadu <[email-masked]>, [email-masked], Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, [email-masked]
Subject: Tech Support Candidate - SHIVAM DUBEY
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    SHIVAM DUBEY
E-mail  [email-masked]
Phone Number    (05691) 220070
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Kannauj,Uttar Pradesh
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Geekyworks Private Limited      Internship Trainee      29/Aug/2015     20,000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly I will need to check the Network Connection. Secondly I will restart the computer.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly Turn on the Bluetooth speaker that you want to connect to mobile phone after that You will turn on your Bluetooth network in mobile phone after that search for new network and then you just need to connect to your Bluetooth Speaker.
What according to you makes you a good candidate for customer service or technical support job? Firstly My knowledge about the System and application and my communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English  4