Subject: Re: Arabic Language Test - Salem Algrbi
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 28 Aug 2021 02:30:05 -0700 (MST)

He is Yemenie, Arabic rating is 9/10 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 28, 2021, at 1:50 PM, Deeksha Dadu <[email-masked]> wrote: 

What is the arabic rating? Native or non native? English is below average but let’s see.. 

From: Salem Algrbi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 12 May 2021 at 7:04 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Arabic Language Test - Salem Algrbi 

	
	
			Foreign Language Screening Test 
		
	Name 	Salem Algrbi / (0091) 8054040206 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	Arabic 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 
We appreciate that you have contact us and giving us the a chance to assist you. We sincerely regret the issue you encountered. 

Regarding your order, it was shipped from our side on the exact date(......). We tried to reach your address but given address was wrong so we request you to give us your correct address so that we can deliver your order. 
thanks 
Customers service. 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear customer, 
We appreciate that you have contact us and giving us the a chance to assist you. We sincerely regret the issue you encountered. 
regarding to your issue we request you to send us a picture or short video of the product.which will be sent to the appropriate team, who will set up a date to receive the product, return it to the store, and then provide you with an alternate product. 
It was my pleasure to serve you.