Subject: English Language Test - Shaik Naseer
From: Shaik Naseer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Aug 2021 05:23:27 -0400

| | Foreign Language Screening Test

Name | Shaik Naseer    /  (+91) 6300992257    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir/mam
We tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact you. Kindly set and check your delivery location again and call at 9 to pick your order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,

Thank you for your association with us  We wish to understand your preferepices when shopping online. Your inputs will help us in improving our services for you. Kindly spare 5 minutes of your time to share your valuable inputs by clicking on the link below.

Please share your inputs here

Your feedback will go a long way in helping us make your shopping experience better.

Thanks

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