Subject: FW: Tech Support Candidate - Priya Maurya
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Sat, 28 Aug 2021 09:12:47 +0000

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From: Priya Maurya <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 27 August 2021 at 2:39 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Priya Maurya

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Priya Maurya
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7533881137
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Bareilly
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Commerce background
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  On opening a webpage if error is found, then I shall follow the following steps to correct the problem.

Steps are as follow:-

1- cancel the error page
2- recheck the website name
3- type correct website with www.ndtv.com
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1- Turn the speaker on
Step 2- Switch on the Bluetooth of the phone
Step 3- search the speaker name in Bluetooth search list
Step 4- click on the speaker’s name
And your phone is connected to Bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? I am good in interaction,& have good communication skills, also my confidence works as a cherry on the cake, so I think i am good for customer service
On a scale of 1 - 5 please rate your fluency in spoken English  5