Subject: FW: Tech Support Candidate - Diksha Rai
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Sat, 28 Aug 2021 09:06:48 +0000

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From: Diksha Rai <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 27 August 2021 at 10:55 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Diksha Rai

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Diksha Rai
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (991) 9063140
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      New ashok nagar new delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        HCL technologies        Analyst Will submit notice period after job confirmation        2.65
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1) check the spelling of url first and check network connectivity
2) check DNS
3) if still not work , delete cache files and try in incognito window.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Go to settings
2. Click on Bluetooth option
3.Turn on Bluetooth
4. List of devices will appear
5.If your speaker don't appear there, press the button on your speaker to make it discoverable.
What according to you makes you a good candidate for customer service or technical support job? 1. Proven technical experience
2. Very good communication skills
3. Ready to learn new skill sets.
4. Convincing skill
On a scale of 1 - 5 please rate your fluency in spoken English  5