Subject: Tech Support Candidate - Adarsh Kumar
From: Adarsh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 14:13:39 -0400

Tech Support
Test

Name

Adarsh
Kumar

E-mail

[email-masked]

Phone Number

(91) 8076649385

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Nirman vihar

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Voice process

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Teleperformance

Customer service
Associate

NA

15000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Sorry I don't know

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Switch on a
Bluetooth speaker

Click on Bluetooth option in your mobile

Select speaker name in Bluetooth settings

And pair the device

What according to you makes you a
good candidate for customer service or technical support job?

I am a hard-working and I have more convincing skill and I
have positive attitude towards everyone

On a scale of 1 - 5
please rate your fluency in spoken English

3