Subject: English Language Test - Khushi Verma
From: Khushi Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 12:44:43 -0400

Foreign Language
Screening Test

Name

Khushi
Verma    /  (284003) 6306076355
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hello we
are so sorry for the delayed of your order. We are trying our best for the rapid
delevary and your order will be reached as soon as possible.

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

As you had notice the scratches after our
team left so we will cross check the cabinet again and will surely do something
according to the convenience as soon as possible.