Subject: Tech Support Candidate - Krishan Kumar
From: Krishan Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 08:54:41 -0400

| | Tech Support Test

Name | Krishan Kumar
E-mail | [email-masked]
Phone Number | (+91) 9991476748
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Palwal
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, I'll check my internet connection. If my internet connection is OK, then I'll check what error will be show in the browser and then try to resolve the error.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First switch ON the Bluetooth of both the devices, then then I'll paired with the Bluetooth of the speaker with the mobile phone. After the pairing click on the OK button ND my speaker connected to my mobile phone
What according to you makes you a good candidate for customer service or technical support job? | According to me, I have a good knowledge regarding to this job and also I am curious to enhanced my knowledge by interacting with different types of people. I think this is the best platform to help me to enhanced my knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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