Subject: English Language Test - Navin kumar
From: Navin kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Aug 2021 02:48:07 -0400

| | Foreign Language Screening Test

Name | Navin kumar    /  (9110078525) 8603370064    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | As a customer service representative i will tell him sir that you will be fully supported we are sorry for the inconvenience caused to you sir i can know your full name then i will get all the details from him. After checking it, I will tell you that you have entered your address wrong, that's why you got this problem, correct your address and then you will get the order from here. Then I will ask them if you have any other problems and then will say thank you for calling have a nice day
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | If there is such a thing to return in that product, then I will say that it should be returned and if not, then I will claim that Surya sir, now this return can not be done.

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