Subject: Tech Support Candidate - Ayush Sharma
From: Ayush Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 15:37:47 -0400

Tech Support
Test

Name

Ayush
Sharma

E-mail

[email-masked]

Phone Number

(+91) 9837707211

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Najibabad

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Linux
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all we check the net connection of that
user.

And connection is fine so next step we check system ram and rom it mein, ram and
rom are capable the open website, then we check the user select the correct link
of the web site.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First of
all on the phone Bluetooth and on the speaker after press the Bluetooth button.
Then after on the speaker Bluetooth then after search the Bluetooth name in the
user mobile then click on the speaker Bluetooth name and connect in few seconds.

What according to you makes you a good candidate
for customer service or technical support job?

Helper,
honest and complete his task on time.

On a scale of 1 - 5
please rate your fluency in spoken English

3