Subject: Tech Support Candidate - Ashwani Kumar
From: Ashwani Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 15:24:48 -0400

| | Tech Support Test

Name | Ashwani Kumar
E-mail | [email-masked]
Phone Number | (89509) 35504
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rohtak
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio
Java , C , C++

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Problem identification how the problem occurs
Analyse that problem
Analyse the issues
Proper design for problem completion
Then implements that design
Then test that implementation
Maintain that troubleshoot

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On the bluetooth option from the mobile phone
And also turn on the bluetooth option of speaker
Now search for new devices for pairing in the mobile phone
When bluetooth speaker name appears , Then connect the speaker with the mobile phone

What according to you makes you a good candidate for customer service or technical support job?

My consistency for work
My willingness
My decision making capabilty
My Sales man Ship

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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