Subject: Tech Support Candidate - Ashish Kumar
From: Ashish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 15:21:41 -0400

| | Tech Support Test

Name | Ashish Kumar
E-mail | [email-masked]
Phone Number | (91) 8210274169
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam nagar(new delhi)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aurangabad auto ancillary | 2 month | April | 17,000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I m trying to open a website on my browser, and i get error,then i try to fix the problem steps below check the web adress, delete my cookies,change my proxy setting
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Swipe down from the top screen then tap bluetooth After pair a bluetooth accesory,then connect bluetooth to my speaker
What according to you makes you a good candidate for customer service or technical support job? | Its all about my attitude in my academic qualification,like i should be soft spoken,good listener, problem solver,helpful, team builder and know how to engage the people well
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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