Subject: English Language Test - Anitha Boda
From: Anitha Boda <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 14:32:39 -0400

| | Foreign Language Screening Test

Name | Anitha Boda    /  (506172) 9347625345    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,
The addresss which u have given to us was wrong, so kindly provide us correct address, we will resend ur order to the correct address, kindly verify the address and inform us, we will send u order as early as possible. Thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer,
We generally provide best brands, but we don't necessarily see the policy of the brand, but use the best practices from e commerce companies that you have shopped so far to know the polices.sorry sir lf damage occurs, we will check it sir.

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