Subject: Tech Support Candidate - Yatharth Khansali
From: Yatharth Khansali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 13:35:47 -0400

Tech Support
Test

Name

Yatharth
Khansali

E-mail

[email-masked]

Phone Number

(+91) 7503045745

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

North Delhi

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MacOS
Linux
Networking - basic
Hardware -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check weather my internet connection
is working properly or not by opening some other website. If I find the same
problem on every other website then I will ping to my IP address using command
prompt to check weather connection is proper .

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn on the
bluetooth speaker and set it to pairing mode then turn on bluetooth on mobile
and scan for available bluetooth devices then connect to the
speaker.

What according to you makes you a good candidate
for customer service or technical support job?

Combination of good technical knowledge and communication
skill .

Being polite with the customer is really important . So, being polite and calm
is also an add on.

On a scale of 1 - 5 please rate your
fluency in spoken English

4