Subject: Tech Support Candidate - Upasana Bisht
From: Upasana Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 13:16:05 -0400

| | Tech Support Test

Name | Upasana Bisht
E-mail | [email-masked]
Phone Number | (91) 9410384049
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gaur city
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
MS OFFICE

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | ISPL | GIS ANALYST | 20 AUGUST 2016 | 29000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will restart the computer.
check for the internet connection.
Again open the browser.
If not opens , then will check for the server if it is down or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the setting app.
Search for the connected devices and on the bluetooth switch.
Select bluetooth to view the options for pairing.
Select pair new devices for the bluetooth to get into pairing mode.

What according to you makes you a good candidate for customer service or technical support job? | I believe I have good communication skills along with a good fluency. I have good interpersonal skills along with being a good team player and a quick learner. I am also good in managing time which are the essentials required for this industry.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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