Subject: Tech Support Candidate - Polathala Annapurna
From: Polathala Annapurna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 13:10:26 -0400

Tech Support
Test

Name

Polathala
Annapurna

E-mail

[email-masked]

Phone Number

(91) 7093745792

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Khajipeta

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mphasis

Linux admin

23000

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Linux
system admin

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

709

3745792

What according to you makes you a good candidate
for customer service or technical support job?

Linux
system admin

On a scale of 1 - 5 please rate your fluency in
spoken English

3