Subject: Fwd: Tech Support Candidate - Preeti Pandey
From: HR Livesalesman <[email-masked]>
To: Abhishek Kumar <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Darpan Arora <[email-masked]>
Date: Thu, 26 Aug 2021 06:57:25 -0700 (MST)

Hi Abhishek, 

She is again fresher. Kindly check her for EPOS 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 24, 2021, at 11:21 AM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Preeti Pandey 
E-mail 	[email-masked] 
Phone Number 	(91) 6388200029 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
Where do you currently live (area) 	Gurgaon 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Ienergizer 	Technical support executive 	6/08/2021 	18000 
Previous Employer 2 				
In your past experience you have (select all that applies) 	Interacted with customers over Email 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	If you see any of these error messages, it might just be a problem with Firefox's cache: 

1) The connection was interrupted. 
2) The connection was reset. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Following are the steps to connect a Bluetooth speaker to our mobile phone: 
1) Switch on the Bluetooth speaker. 
2) Go to settings in your phone,then click on Bluetooth and just on from there and start connecting the device from Bluetooth speaker it will show on your device. 
3) Your Bluetooth speaker now connected to your mobile phone. 

What according to you makes you a good candidate for customer service or technical support job? 	I am good in communication skills and i am quick learner and i can resolve customer queries easily over mail. 

On a scale of 1 - 5 please rate your fluency in spoken English 	4