Subject: Tech Support Candidate - Rutuparna Nayak
From: Rutuparna Nayak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Aug 2021 08:37:56 -0400

| | Tech Support Test

Name | Rutuparna Nayak
E-mail | [email-masked]
Phone Number | (91) 7751844982
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bhubaneswar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check the internet connection
Then refresh the page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power on both device
Active the bluetooth connectivity in phone then pair the device

What according to you makes you a good candidate for customer service or technical support job? | According to me the problem of a customer should be clear within his time limit as the time of our customer is very very important.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |