Subject: Tech Support Candidate - Shalini Mandal
From: Shalini Mandal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Jul 2021 02:08:46 -0400

| | Tech Support Test

Name | Shalini Mandal
E-mail | [email-masked]
Phone Number | (91) 8800452219
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Akshardham , bear in Pandav Nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Executive operations

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Zenith leisure holidays | Executive | 10august | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If it will not open on the side then I will open from other network social side

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Swipe down from the top of the screen.
2.Touch and hold Bluetooth .
3.Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
4.Tap the name of the Bluetooth device you want to pair with your device.

What according to you makes you a good candidate for customer service or technical support job? | The candidate is willing to go the extra mile for customers. The candidate has the ability to look at a problem from many perspectives. The candidate can work with others to develop a new solution or fix.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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