Subject: Trainer Candidate - Prity Kadamb Prity
From: Prity Kadamb Prity <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Jul 2021 23:43:45 -0400

| | Tech Support Test

Name | Prity Kadamb Prity
E-mail | [email-masked]
Phone Number | (011) 9643899052
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Vasant Kunj

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sbicard | Manager | Working |
Previous Employer 1 | People interactive Pvt Ltd | TL | 02/2016 |
Previous Employer 2 | Techm | TL | 042014 |

If Selected, how much time do you need to join? | 30 days
Please briefly describe your work experience specifically in training? | I have trained entire Team on Social Media process
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No

Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team.

Am working as people manger.At time it’s difficult to manage with all tenured CSA since they have more experienced then me and working since long with company.
Taken them into confidence and appreciate their long term with company and utilise there experience in improvising team performance.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is what is required from you and you delivered .Great is you exceptional to Surve your customers
What according to you makes you a good candidate for this position? | Am having good years of experience
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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