Subject: Trainer Candidate - AMIT CHUGH
From: AMIT CHUGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Jul 2021 12:55:17 -0400

Tech Support
Test

Name

AMIT
CHUGH

E-mail

[email-masked]

Phone Number

(91) 9403379090

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

BANGALORE

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Omega healthcare

Team lead cum assistant
manager

70000

Previous Employer 1

Previous
Employer 2

If Selected, how much time do you need
to join?

60 days

Please briefly
describe your work experience specifically in training?

11 years
strong experience into BPO sector.

Co-ordinating with clients to set up trainings and setting up regular trainings
for the teams in operations .

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

By

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Good is just addressing the queries, great is
resolving the query at the first place .

What according to
you makes you a good candidate for this position?

I have
been into the industry from past 11 years hence know completely about the
customer service domain.

On a scale of 1 - 5 please rate your
fluency in spoken English

5