Subject: Trainer Candidate - Shubham jadhav Shubham
From: Shubham jadhav Shubham <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Jul 2021 12:38:49 -0400

| | Tech Support Test

Name | Shubham jadhav Shubham
E-mail | [email-masked]
Phone Number | (91) 8956527167
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Pune

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vodafone | Service manager | |
Previous Employer 1 | Tata communications ltd | Customer service executive | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 60 days
Please briefly describe your work experience specifically in training? | Have been conducting trainings since 2016. Trained more than 500 engineers on technical as well as process.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | I had filled the same details last time with same form.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | NA
What according to you makes you a good candidate for this position? | NA
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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