Subject: Trainer Candidate - Vivek Manchanda
From: Vivek Manchanda <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Jul 2021 11:39:51 -0400

Tech Support
Test

Name

Vivek
Manchanda

E-mail

[email-masked]

Phone Number

(91) 9250201615

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Zopper

Senior Manager

Current Job

70000

Previous Employer 1

Max Life Insurance

Deputy
manager

10 Feb 2020

48000

Previous Employer 2

CHOICe

Team Leader

03 Jan
2018

30000

If Selected, how much time do you need
to join?

1 month

Please briefly
describe your work experience specifically in training?

Product
training to channel partners and internal teams

SOP

PPT

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Great Customer Service means understanding
customer pain and giving alternatives

What according to you
makes you a good candidate for this position?

Everyone is
equal. Some may carry something which i am not. Decision is of
Employer

On a scale of 1 - 5 please rate your fluency in
spoken English

4