Subject: Trainer Candidate - Rajkamal Pandey
From: Rajkamal Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Jul 2021 10:58:12 -0400

| | Tech Support Test

Name | Rajkamal Pandey
E-mail | [email-masked]
Phone Number | (91) 8800679667
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | I life digital technology LLC | Service manager | Currently working | 95000
Previous Employer 1 | CTDI | Area manager | 18-04-2018 | 45000
Previous Employer 2 | Tvs-e | Center manager | 16-04-2016 | 25000

If Selected, how much time do you need to join? | 07 days
Please briefly describe your work experience specifically in training? | Conducted more than 200 online offline training sessions for sales and after sales service in different countries. Visited more than 5 countries for training and given training in PAN India.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Candidates with childish behaviour are most difficult to handle during training sessions.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Going beyond customer expectations is great service.
What according to you makes you a good candidate for this position? | Relevant 10 years of experience
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |