Subject: Tech Support Candidate - Sumit kumar Singh
From: Sumit kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Jul 2021 01:58:23 -0400

| | Tech Support Test

Name | Sumit kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 8853369652
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxmi nagar delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Compcare system India pvt Ltd | Network engineer | 21march2021 | 15116
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart your system cheak internet connectivity
Check it the  website is down evry body or just me

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch down the top off screen touch hold bluetooth button tab to pear new device , and follow screen instructions
What according to you makes you a good candidate for customer service or technical support job? | Because  I have experience person   than I handle  customer Techniqcal query
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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