Subject: Trainer Candidate - VASHEEM KHAN
From: VASHEEM KHAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Jul 2021 11:13:04 -0400

| | Tech Support Test

Name | VASHEEM KHAN
E-mail | [email-masked]
Phone Number | (+91) 7355103485
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 15

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | ICICI Bank | Loan officer | 22/05/2020 | 16500+
Previous Employer 2 | Teleperformance | Telecaller | 08/02/2019 | 11500+

If Selected, how much time do you need to join? | 1 day
Please briefly describe your work experience specifically in training? | Honestly I don't have any experience certificate in training but I know my ability that I will be the best choice
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | I don't think I am going to face any issue in training, if someone don't want to learn then only I can't do anything
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In a good service we make customer satisfied by our services but if you ask about great service we make customer loyal, in my thoughts a loyal customer is batter than hundreds of satisfied customers
What according to you makes you a good candidate for this position? | The only thing my passion and you know I get a kick by doing this type of thing
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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