Subject: Re: Tech Support Candidate - aviral tyagi
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 21 Jul 2021 07:35:27 +0000

Too expensive for swagtron, also he did not seem stable to me. If he accepts for 2/26k, go ahead, hire not otherwise

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 21 July 2021 at 11:39 AM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - aviral tyagi

Can we consider him for Swagtron?

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Jul 9, 2021, at 3:24 PM, HR Livesalesman <[email-masked]<mailto:[email-masked]>> wrote:

Hi Ma'am,

This candidate is having experience of only 8-9 months with sprint process with I Energizer. It was a tech process but not hardcore. He was working back in 2019. After that he started vender ship with I Amazone he was into his own Leather business. And right now he have to shut down his business as its not going well, So he looking for job.
And his spoken is good. Also he looks smart to handle the EPOS Queries. He is an immediate joiner.
His last salary was 27000/-
He is expecting 10% hike on it.
If not for EPOS may we can consider him for Lessmills or HFL

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Jul 9, 2021, at 11:56 AM, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    aviral tyagi
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8077711018
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      sec 120 , noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     network 18      c.s
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  step1- If i am not able to access the website , i will check my internet connection if it is working or not

step 2- i will try it from another browser example  mozilla firefox instead of chrome.

step 3- restart the router

step 4- Enable java scripts if they are disabled

step 5- if the website is really down , we can check it on iidrn.com(isitdownrightnow.com)

step-6 if the website is loading with a vpn , we can try and disable it to see if the website works.

step-7 - Some antivirus software  interfere with loading the website , disabling it may load the website .
Please list the steps to connect a Bluetooth speaker to your mobile phone.      step 1- switch on the bluetooth on the phone
step 2- switch on the bluetooth device
step 3- scan for the device on the phone in bluetooth menu
step 4- pair the device with the mobile device.
What according to you makes you a good candidate for customer service or technical support job? I am journalism student so communication is my are of expertise ,to convey ideas and thoughts via words and having a knack for technology is what makes me an excellent candidate for this job as a tech support. these two variables are most required for this job.
On a scale of 1 - 5 please rate your fluency in spoken English  5