Subject: Tech Support Candidate - vijay verma
From: vijay verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 18 Jul 2021 11:43:30 -0400

| | Tech Support Test

Name | vijay verma
E-mail | [email-masked]
Phone Number | (91) 9639668551
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | greater noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | new age engineering and services | supervisor | 5 may | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

step 1 at first either i could restart my system or look for the internet connectivity.
step 2 if it is network error then fix it by going to adapter and WAN settings.
step 3 enable/disbale the adaptor settings

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first switch on the Bluetooth of both the devices
in next step check the device name in both the devices and opt for pairing from your phone.
it will get connected

What according to you makes you a good candidate for customer service or technical support job? | in my opinion i should prefer myself for this post bcoz i am from a technical background rest i have a very keen interest in tech news and solving tech related issues also i am a fast learner
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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