Subject: Trainer Candidate - VASHEEM KHAN
From: VASHEEM KHAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 17 Jul 2021 08:54:29 -0400

| | Tech Support Test

Name | VASHEEM KHAN
E-mail | [email-masked]
Phone Number | (+91) 7355103485
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 15

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | ICICI Bank | Sales officer | 22 may 2020 | 16500+
Previous Employer 2 | Teleperformance | Sales Telecaller | 8 Feb 2019 | 11000+

If Selected, how much time do you need to join? | 1 day
Please briefly describe your work experience specifically in training? | Honestly speaking I don't have any experience as a trainer, but believe me I will be best in training. I can join my own stream easily but I just want to follow my passion. That's all, so I want to join as a trainer.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Nothing
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In a good customer service you give the solution to the customer and customer gets happy. But great customer service gives family like feeling, like customer feels apna and as well as solution of the problem
What according to you makes you a good candidate for this position? | My passion
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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