Subject: Trainer Candidate - Seema Prasad
From: Seema Prasad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 17 Jul 2021 04:43:16 -0400

| | Tech Support Test

Name | Seema Prasad
E-mail | [email-masked]
Phone Number | (91) 9179432562
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Mg road sukhrali

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Senior Representative | Still working |
Previous Employer 1 | Ccvm education | Customer service | Dec. 2019 |
Previous Employer 2 | Gelegenheit consultancy | Scheduler cum coordinator | Feb 2019 |

If Selected, how much time do you need to join? | Immediate
Please briefly describe your work experience specifically in training? | As working for customers i have also handled the team and motivated them to work and take out the best ability out of them
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | The most difficult situation while training or managing team was checking on ability because i found so many superior and deserving
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Where the customer itself write a line for you. Because he is happy with the services
What according to you makes you a good candidate for this position? | I don't think so anyone can beat me in letting people work softly with no compliance and i work hard when it's about me who will be the one people will dream to be like
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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